Great you have a plan – Who knows the plan?

Every time there is a catastrophic event, I ask my potential clients if they have an emergency plan, a COOP (Continuity of Operations Plan) and a business plan. I’m not surprised at the answers, but you may…. The answers are Nope, Nope and yes.  They have a business plan.  How complete it is, or up […]

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Business models count

Karley Chynces wrote in a LinkedIn article on December 21st, 2021: This morning I was at the gym at 5:45 AM. I counted maybe 10 cars in the parking lot of a gym that has THOUSANDS of members. All those thousands of people who have a membership, maybe a couple hundred go on a regular […]

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Are you eligible for the ERC Credit?

SBA * Consulting, in conjunction with a strategic partner Bottom Line Concepts is assisting companies obtain an ERC credit. The fee is success based. Please look at this 1-pager on how BLC helps, and here are the criteria as of Dec 2021. Contact us today!

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Customer Service – Cases of truly despicable service

Customer Service, part of the value proposition of any company. Here is my story with three organizations, large companies, listed companies. All three need to improve their customer service, but two of them provided “truly despicable service”. Customer Service stories I recently had fraud on my American Express Card. The responses by Google and Uber can only be […]

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Startups need a CFO from the inception

A recent report from the Financial Executives International’s Financial Executives Research Foundation has some interesting highlights. The report outlines those startups that bring on a CFO sooner than later do better. Startups and the CFO “For a startup company the CFO is probably going to sit at the intersection of finance and strategy as well as, depending on the […]

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You will be hacked!

I just attended a seminar on CyberSecurity given by David P. Weber, JD, CFE. Mr. Weber was the former Assistant Inspector General for Investigations at the U.S. Securities and Exchange Commission, and now is a Professor and Academic Director for the Fraud Management Programs at the University of Maryland Robert H Smith School of Business. His watch words […]

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Marketing: Obvious false statements just doesn’t help!

Marketing I just received this email… and it made me chuckle….  From: Eric Johnson <ejohnson@usbfund.com> Subject: * SBA.NET.WEB approved at 3.75% Good morning Wayne! Just wanted to follow-up on our conversation that we had last November 11th, in regards to SBA.NET.WEB’s new projects. We ran a D&B analysis and you scored 76 out of 80 which places you […]

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Business expenses and employee use of credit cards

Liz Ryan posted an exceptionally good poll about business expenses and employee use of credit cards. Issues were raises from financial inequality between employees and whether they owned a credit card, and if they did, how much credit was available. I, as a CFO, has found company credit cards a disaster, and as I explained I […]

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