People just don’t get it.
This is a story of a Social Media Lie. And if you are reading this blog entry, there mistake has cost them. I’m sure you will have a negative impression of those companies involved in this blunder.
I received an email on Thursday, 7/6 from a guy named Ryan at Heliumsocial.com.
The first four words of the email was a lie: “I tried calling you”. I mean really, you didn’t think I’d check my voice mails? And if you called and didn’t leave a message, you didn’t call.
The company that was being pitched was Boxxeo. Hmmm, two different companies. So who actually sent the email, HelimumSocial or the CEO of Boxxeo who signed the email?
I tried calling the number listed for the CEO and got some guy who wasn’t the CEO of Boxxeo. This gentleman didn’t quite get the point that you can’t get business or start a new relationship with a lie.
Social Media Consequence
Moral – don’t do business with Heliumsocial.com or Boxxeo.com.
You’re in the C-Suite; what would you do now that the event has happened? What advice would you give both companies and how do you save your reputation?
Maybe they should have used SBA * Consulting, as we can provide outsourced Marketing advice…